Reco uncovered a long-running campaign that exploits guest-user access in Salesforce Experience Cloud and ServiceNow Service Portals. Using a bespoke Go-based toolset, the attacker enumerates Aura, LWR and ServiceNow search endpoints, exfiltrating records from telecoms, banks and public-sector sites. The operation has been active since March 2025, targeting any organization with over-permissive guest access.
After a credential‑spray into an un‑MFA’d SonicWall SSL VPN, an Akira affiliate RDP’d to the domain controller, stole data, then forced the host into Safe Mode with Networking via msconfig.exe. The reboot disabled Huntress’s agent and Microsoft Defender, but also caused memory errors that halted the encryptor. Incident shows anti‑EDR tricks can backfire and why safe‑mode reboots should trigger alerts.