NPS is the worst, AI kills design by committee

A dedicated site makes the case that Net Promoter Score violates core survey science principles and misleads product decisions. It outlines concrete flaws and offers better alternatives, giving PMs a clear path to replace NPS with more reliable metrics.

Chat, voice and agentic AI are pulling UX away from screens and into conversation, intent negotiation, and background automation. The article maps three emerging interaction paradigms and explains why designers must rethink flows, hierarchy and visual cues for products that now live in voice and chat first. Ignoring this shift risks building obsolete interfaces.

Generative AI can mimic popular styles, but it only predicts preference, not judgment. The article argues that real design value lies in a designer’s personal taste, an internal library of quality that AI and consensus processes can’t replicate, making committee‑driven design obsolete.

Elena Verna warns that overblown AI certainty is eroding trust and stalling genuine value. She shows most “life‑changing” AI claims flop, leaving teams skeptical and innovation stalled. Cutting the hype lets product and strategy leaders focus on real, measurable benefits.

xysq.ai lets AI agents and human teams store and retrieve shared context across tools like Slack, Drive, and Notion. The platform builds a consent‑first knowledge graph that stays with the team, not individual accounts, preventing memory loss when people leave. It promises encrypted, exportable memory without training the data into external models.

aftr is an open‑source bridge that exposes After Effects commands over a WebSocket, letting AI assistants such as Claude Code issue plain‑language instructions to create, animate, and render comps. It runs via Node, Python or Docker and removes manual UI steps, turning motion‑graphics pipelines into fully programmable workflows.