How Otter.ai Scaled to a Billion Meetings with Free Minutes and Its Own AI Engine
Otter.ai grew to over a billion transcribed meetings by giving away 600 free minutes a month and building its own LLM, turning a generous tier into a sustainable moat. Work‑email sign‑ups fed a data‑rich viral loop that let the team target enterprises before any sales effort. The play shows how AI SaaS can scale without a traditional sales force.