Lorikeet’s Dual-Agent AI Brings Humble Customer Support to Regulated Industries
Lorikeet uses a dual‑agent system—a Concierge that handles tickets and a Coach that configures and monitors the AI—to deliver customer‑support bots that know when to defer to humans. The team emphasizes ‘AI humility’ and domain‑specific guardrails, enabling integration with platforms like Zendesk while keeping agents safe in regulated sectors.