OpenAI’s Presence lets enterprises run reliable voice and chat agents in production
OpenAI launched Presence, an enterprise platform that lets companies deploy trusted AI voice and chat agents for high‑value tasks such as billing support or IT service. The product bundles policies, guardrails, evaluation tools and a Codex‑driven improvement loop, letting teams roll out production‑ready agents without building the infrastructure themselves. Availability starts today through a limited general‑availability program.