Why SaaS Products Decay and How Product Teams Can Stop It
Products often degrade when revenue pressures replace user focus, a process dubbed 'enshittification'. The article breaks down how this creep shows up—in LinkedIn’s paid reach, Duolingo’s gamified streaks, and more—then offers concrete tactics for product teams to push back, from championing user‑centric metrics to building internal firewalls against short‑term profit grabs.