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Data · benn.substack.com · Sunday, 2 August 2026

AI‑Powered ‘Specialist‑and‑Spreadsheet’ Model Poised to Dethrone Traditional SaaS

The essay argues that the next wave of SaaS will discard monolithic platforms like Salesforce in favor of AI agents that follow precise sales playbooks and operate through a simple spreadsheet interface. By treating the software stack as a specialist plus a sheet, teams gain custom workflows, lower costs, and avoid the rigidity of opinionated SaaS products.

Read the source: benn.substack.com ↗In the 2 August issue →