Klaviyo acquires AI startup Agency, hires founder as chief AI officer
Klaviyo announced it will acquire AI‑powered customer‑success startup Agency, bringing founder Elias Torres on board as chief AI officer. The deal, terms undisclosed, adds Agency’s 25‑person team to accelerate Klaviyo’s AI assistant tools like Composer and Customer Agent for its 200,000+ merchants. The move positions Klaviyo to embed AI agents across its email and marketing platform.